Find Our Most Frequent Questions Below
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Product Related Questions
- How does the data recovery process work? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec mattis gravida justo, a rhoncus sem volutpat in. Pellentesque lacinia lacinia ligula, eget tempor elit sagittis non. Vestibulum pellentesque lorem nec diam interdum pellentesque. - How long does it take? Etiam tempus facilisis ultrices. Nam adipiscing nunc nec est dapibus, eget eleifend velit mattis. Curabitur facilisis a rhoncus sem volutpat in condimentum augue at viverra. Ut ut tortor feugiat, dignissim nulla non, venenatis leo. - How is pricing determined? Morbi nunc nunc, elementum quis tortor et, feugiat pharetra eros. Mauris mattis purus at lobortis auctor. Nullam eros velit, laoreet vel libero posuere, a rhoncus sem volutpat in eleifend ornare libero. Cras iaculis interdum dui. - Why do you charge an evaluation fee? Morbi nunc nunc, elementum quis tortor et, feugiat pharetra eros. Mauris mattis purus at lobortis auctor. Nullam eros velit, laoreet vel libero posuere, a rhoncus sem volutpat in eleifend ornare libero. Cras iaculis interdum dui. - Am I under any obligation to the recovery? No. You can decline the recovery for any reason, for example, if the files you are looking for are not recoverable but other files are recoverable, you can choose to decline the quote.
Customer Support Questions
- Where is your company located? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec mattis gravida justo, a rhoncus sem volutpat in. Pellentesque lacinia lacinia ligula, eget tempor elit sagittis non. Vestibulum pellentesque lorem nec diam interdum pellentesque. - What are your hours of operation? Etiam tempus facilisis ultrices. Nam adipiscing nunc nec est dapibus, eget eleifend velit mattis. Curabitur facilisis a rhoncus sem volutpat in condimentum augue at viverra. Ut ut tortor feugiat, dignissim nulla non, venenatis leo. - How can I submit for a return? Morbi nunc nunc, elementum quis tortor et, feugiat pharetra eros. Mauris mattis purus at lobortis auctor. Nullam eros velit, laoreet vel libero posuere, a rhoncus sem volutpat in eleifend ornare libero. Cras iaculis interdum dui. - Do you retain a copy of my data while shipping the recovered data to me? Yes - unless you instruct us otherwise, we retain a copy of your data until you receive the drive with your data and then for 5 additional business days, then all data for your case is wiped. This is to safeguard against the unlikely, yet possible, event of damage during shipping.
